Presorted Standard
U.S. Postage
PAID
Bolingbrook, IL
Permit No. 178

Rick Morales  President
LaSalle Bank
Cesar Pinzon  Pres. Elect
American Family Insurance
Gary Lund  Treasurer
A.G. Edwards & Sons
Karen Anderson  Secretary
Fountaindale Public Library

Meredith Bromfield Past President
Primerica Financial
Kim Rowland  Director
R.R. Donnelley
Tony Marquez  Director
Pizza by Marchelloni
Ken Lindemann  Director
Better Than A Jukebox
Dr. Fred Graske  Director
Boughton Square Animal Clinic
Mary Jane Likens  Director
Jamaica-Me-Crazy
Julie Reimer  Director
Goldman Promotions
Roger Hirschman  Director
Cabinets 4 U
Maureen Hayes Leyva Director
DuPage Township
Rose Marzano  Director
Eberhart Accounting Services

STAFF
Peg Kenyon  Exec. Dir.
Joyce Wettstaedt  Adm. Ass't
Liz Axtel l  Receptionist 

November
1st AmericInn Ribbon Cutting Remington Rd.  4 - 6 pm
6th Business After Hours  Bay Mortgage  4 - 7 pm
12th Veterans Day   Office Closed
14th Board Meeting   Holiday Inn  7:30 am
15th Chamber Luncheon  Holiday Inn  11:30 am
22nd Thanksgiving   Office Closed
23rd Santa House Opens  TBA

December
  8th Reindeer Day at Santa's  TBA
15th Breakfast With Santa  Holiday Inn  8 am
20th       Luncheon-Holiday Networking Holiday Inn  11:30 am
24th Christmas Eve   Office Closes at  Noon
25th Christmas Day   Office Closed
31st New Years Eve   Office Closes at   Noon

Coach your Staff to Succeed
At its best, coaching helps employees substantially improve their performance. Follow these three steps: (1) Ask the worker to pinpoint a performance problem.  Your coaching will have greater impact if the employee - not you- identifies what needs to improve. (2) Set expectations for improvement together.  Let the employee drive the process and commit to attaining measurable objectives.  Example:  Rather than say, "You must master this process by Friday," say, "You need to master this process quickly, so what kind of goal should we establish?"

(3) Monitor progress. Make periodic visits to observe and give feedback.  Mix praise with criticism.  Example: Say, "I see you caught on fast and that's great! One thing you need to work on is�"

Adapted from Coaching to Win, Chick Waddell, Excellence in Action Partners (888)505-9052